We want you to be familiar with how we collect, use and disclose Personal Information (as defined below). This Privacy Policy describes our practices in connection with Personal Information that we collect through websites operated by us or our affiliates from which you are accessing this Privacy Policy (the “Websites”), through the software applications made available by us for use on or through computers and mobile devices (the “Apps”), through our social media pages and apps, if any, through HTML-formatted email messages that we send to you that link to this Privacy Policy, as well as through your offline interactions with us where notice is legally required (collectively, including the Websites, Apps, Social Media Pages and offline interactions, the “Services”). By using the Services, you agree to this Privacy Policy.
PERSONAL INFORMATION
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual, including:
Collection of Personal Information
We and our service providers may collect Personal Information in a variety of ways, including:
We may use a third-party payment service to process payments made through
the Services. If you wish to make a payment through the Services, your Personal Information may be
collected by such third party and not by us, and will be subject to the third party’s privacy policy,
rather than this Privacy Policy. We have no control over, and are not responsible for, this third
party’s collection, use and disclosure of your Personal Information.
If you submit any Personal Information relating to other people to us or to our service providers in
connection with the Services, you represent that you have the authority to do so and to permit us to use the
information in accordance with this Privacy Policy.
How We May Use Personal Information
We and our service providers may use Personal Information:
Disclosure of Personal Information
Your Personal Information may be disclosed:
Other Uses and Disclosures
We also may use and disclose your Personal Information as we believe to be necessary or appropriate: (a) to
comply with applicable law, which may include laws outside your country of residence, to respond to requests
from public and government authorities, which may include such authorities outside your country of
residence, to cooperate with law enforcement, or for other legal reasons; (b) to enforce our terms and
conditions; and (c) to protect our rights, privacy, safety or property, and/or that of our affiliates, you
or others.
We may furthermore use, disclose or transfer your information to a third party in the event of any
reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion
of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
We may also use and disclose Personal Information collected through the Services in other ways, with your
consent.
OTHER INFORMATION
“Other Information” is any information that does not reveal your specific
identity or does not directly relate to an identifiable individual, such as:
If we are required to treat Other Information as Personal Information under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Information, as detailed in this Policy.
Collection of Other Information
We and our service providers may collect Other Information in a variety of ways, including:
If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting a particular cookie (or cookies) from a particular website. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services. You also may not receive advertising or other offers from us that are relevant to your interests and needs.
Uses and Disclosures of Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise
under applicable law. In some instances, we may combine Other Information with Personal Information.
If we do, we will treat the combined information as Personal Information as long as it is combined.
THIRD PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other
practices of any third parties, including any third party operating any website or service to which the
Services link. The inclusion of a link on the Services does not imply endorsement of the linked site
or service by us or by our affiliates.
In addition, we are not responsible for the information collection, use, disclosure or security policies or
practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app
developer, app provider, social media platform provider, operating system provider, wireless service
provider or device manufacturer, including with respect to any Personal Information you disclose to other
organizations through or in connection with the Apps or our Social Media Pages.
THIRD-PARTY ADVERTISING
We may use third-party advertising companies to serve advertisements regarding goods and services that may
be of interest to you when you access and use the Services and other websites or online services, based on
information relating to your access to and use of the Services and other websites or online services on any
of your devices, as well as on information received from third parties. To do so, these companies may
place or recognize a unique cookie on your browser (including through the use of pixel tags). They may
also use these technologies, along with information they collect about your online use, to recognize you
across the devices you use, such as a mobile phone and a laptop. If you would like more information
about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular
device on which you are accessing this Privacy Policy, please visit http://www.networkadvertising.org/managing/opt_out.asp and http://www.aboutads.info/.
You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile apps.
SECURITY
We seek to use reasonable organizational, technical and administrative measures to protect Personal
Information within our organization. Unfortunately, no data transmission or storage system can be
guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer
secure, please immediately notify us in accordance with the “Contacting Us” section
below.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your Personal Information
We give you choices regarding our use and disclosure of your Personal Information for marketing purposes.
You may opt-out from receiving electronic communications from us by (1) following the
unsubscribe link in any marketing communication, (2) logging in on our website and changing the settings
in the “My Profile” section, or (3) by contacting us at sam.sg@samsonite.com.
Similarly, to stop receiving SMS text messages, you will have to send an email to sam.sg@samsonite.com to unsubscribe the SMS contact.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you
opt-out of receiving marketing-related emails from us, we may still send you important administrative
messages, from which you cannot opt-out.
How you can access, change or suppress your Personal Information
If you would like to review, correct, update, suppress/restrict or delete Personal Information that you have previously provided to us, or if you would like to transfer your Personal Information to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us by writing to sam.sg@samsonite.com or 6 Temasek Boulevard, #12-01 Suntec Tower 4, Singapore 038986.
In your request, please make clear what Personal Information you would like to have changed, whether you
would like to have your Personal Information suppressed from our database or otherwise let us know what
limitations you would like to put on our use of your Personal Information. For your protection, we may
only implement requests with respect to the Personal Information associated with the particular email
address that you use to send us your request, and we may need to verify your identity before implementing
your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any
transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or
enter a promotion, you may not be able to change or delete the Personal Information provided until after the
completion of such purchase or promotion). There may also be residual information that will remain
within our databases and other records, which will not be removed.
RETENTION PERIOD
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this
Privacy Policy unless a longer retention period is required or permitted by law.
USE OF SERVICES BY MINORS
The Services are not directed to individuals under the age of eighteen (18), and we do not knowingly collect
Personal Information from individuals under 18.
JURISDICTION AND CROSS-BORDER TRANSFER
The Services are controlled and operated by us from the United States and are not intended to subject us to
the laws or jurisdiction of any state, country or territory other than that of the United States. Your
Personal Information may be stored and processed in any country where we have facilities or in which we
engage service providers, and by using the Services you consent to the transfer of information to countries
outside of your country of residence, including the United States, which may have data protection rules that
are different from those of your country. In certain circumstances, courts, law enforcement agencies,
regulatory agencies or security authorities in those other countries may be entitled to access your personal
information.
If you are located in the EEA: Some of the non-EEA countries are recognized by the European Commission as
providing an adequate level of protection according to EEA standards (the full list of these countries is
available here a hyperlink to EU Commission’s adequacy list online: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en.With
regard to transfers to other countries, we have put in place measures, such as [standard contractual clauses
adopted by the European Commission and binding corporate rules to protect your Personal Information. You may
obtain a copy of these measures by contacting European Commission https://ec.europa.eu/info/about-european-commission/contact_en or
by following this link: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
SENSITIVE INFORMATION
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security
numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs,
health, biometrics or genetic characteristics, criminal background or trade union membership) on or through
the Services or otherwise to us.
RATINGS AND REVIEWS
The Services include the “Ratings and Reviews” feature on our Websites, which you may choose to use for the purpose of leaving a rating for product and sharing product reviews. Therefore, we may collect your Personal Information, and we will collect Other Information, through your use of such “Ratings and Reviews” feature, should you choose to use it. For your Personal Information, if collected by us through the “Ratings and Reviews” feature, the above sections of this Privacy Policy on Personal Information shall apply accordingly. For Other Information collected by us through the “Ratings and Reviews” feature, in addition to the above sections of this Privacy Policy on Other Information being applied accordingly, we may also use and disclose such Other Information for reviews-specific purposes including but not limited to administering ratings and reviews directly by us or with the use of third party service providers, syndicating ratings and reviews across Websites operated by us, our affiliates and our authorised distributors or business partners, in other countries. You can request that we remove content or information that you have posted through the “Ratings & Reviews” feature. To do so, please submit a written request as per instructions within this Privacy Policy. Please note that we may request for further information from you in order to ascertain your identity and the nature of your request, as well as to process, fulfil or otherwise deal with your request. Please note that while we will endeavour to honour your request, our removal of your content or information does not ensure complete or comprehensive removal of that information from Websites operated by us, our affiliates and our authorised distributors or business partners, or the internet. For example, historical copies, or “caches” may remain.
UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy. The “LAST UPDATED” legend at the top of this
Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective
when we post the revised Privacy Policy on the Services. Your use of the Services following these
changes means that you accept the revised Privacy Policy.
CONTACTING US
SAMSONITE SINGAPORE PTE LTD., located at 6 Temasek Boulevard, #12-01 Suntec Tower 4, Singapore 038986 is
the company responsible for collection, use and disclosure of your Personal Information. You can contact us
at sam.sg@samsonite.com.
If you have any questions about this Privacy Policy, please contact us at sam.sg@samsonite.com, or:
Samsonite Singapore Pte Ltd.
6 Temasek Boulevard
#12-01 Suntec Tower 4
Singapore 038986
Because email communications are not always secure, please do not include credit card or other sensitive
information in your emails to us.